1. Introduction
This Privacy Policy explains how Brand Operating System (“BOS”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you use our services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address)
- Brand data you create or import
- Usage data and analytics
- Payment information (processed securely by Stripe)
3. Data Retention
We retain your data according to the following policies:
- Brand Data: When you delete a brand, it is soft-deleted and retained for 30 days. During this period, you can restore the brand from Settings. After 30 days, detailed brand data (products, proposals, competitors, generated content, brand settings) is permanently deleted. We retain only the brand name for billing traceability.
- Usage Records: Usage and billing records are retained with brand references for accounting and compliance purposes. This allows us to provide accurate billing history and resolve disputes.
- Account Data: Your account information is retained as long as your account is active. You can request account deletion by contacting support.
4. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Third-Party Services
We use the following third-party services:
- Google Cloud Platform for hosting and data storage
- Stripe for payment processing
- Google OAuth for authentication
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify or update your personal data
- Delete your personal data (subject to retention policies)
- Object to processing of your personal data
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@azuriventures.com